Delete your The Training Notebook One account
The Training Notebook One, by The Training Notebook, Inc.
Delete your account in the app
Trainers: open the menu, then Settings, then Account, then Delete account.
Clients: open Settings from the bottom bar, then Account, then Delete account.
Or email us
Send a request from the email address on your account to support@thetrainingnotebook.com with the subject "Delete my account". We confirm within a few days.
What gets deleted
Trainer accounts: your login is removed right away. Your business data (clients, workouts, programs, assessments, photos and notes) is kept for 30 days in case you change your mind, then permanently erased.
Client accounts: your login and email are removed right away. Your training records stay with your trainer's business, since they are part of the trainer's records; you can ask your trainer to delete them, or email us and we will pass the request on.
Delete some data without closing your account
Email support@thetrainingnotebook.com from the address on your account and tell us what to remove.