FAQ.

The Training Notebook One is an app for personal trainers on iPhone, iPad, Mac with Apple M1 or later, Android, and in your browser, built by a personal trainer, helping trainers since 2012. It keeps your clients, workouts, calendar, notes, and progress in one place. Your clients get their own login in the same app. Walk in. Get to work.

TTN One is for personal trainers who work the gym floor, coach online, or both. You run your day from your phone. Your clients get their own login in the same app, free, so they see the work you planned and log what they did. One notebook, both sides of the session.

No. TTN One is a new app from the same company, rebuilt from the ground up. The Training Notebook has been around since 2012 and the original app stays available. Same trainer built both. Same idea. On the original app? Sign up for TTN One with the same email, tell us pounds or kilograms, and we bring your clients across. If you're starting fresh, TTN One is the one to use.

TTN One costs $19.99 a month or $199.99 a year for Starter, $39.99 a month or $399.99 a year for Growth, and $69.99 a month or $699.99 a year for Pro. Starter covers up to 10 clients, Growth up to 20, Pro up to 50. Every plan gets the full app. Billing runs through the App Store or Google Play, or by card in your browser.

Yes. Every new account starts with a 7 day free trial of the Pro plan, the top tier, with full access to everything. Build your first workout, send an intake, run a session. Seven days is plenty to know if it fits how you train.

Yes. Eleven short how to videos, about eight minutes in all, each one job start to finish in the real app. Watch them before your first client walks in.

No. You don't need a credit card to start your TTN One trial. Download the app or open app.thetrainingnotebook.com in your browser, create your account, and the 7 day Pro trial starts. Nothing is charged unless you choose a plan and subscribe through the App Store, Google Play, or by card in your browser. That's the whole deal. No card, no surprise on day eight.

If your trial ends, the app goes read only. Subscribe and you're back where you left off. Pick a plan when you're ready. Starter, Growth, or Pro, whichever fits your roster today. Then get back to work.

If you bought through Apple, cancel in your Apple ID settings (Settings, then your name, then Subscriptions on your iOS device). If you bought through Google Play, cancel in the Google Play app (your profile, then Payments and subscriptions, then Subscriptions). If you pay by card in your browser, cancel from Billing in TTN One on the web (Manage billing). Cancel at least 24 hours before your renewal date and you won't be billed again. You keep access until the end of the period you already paid for. Deleting the app does not cancel the subscription.

If you have more than 50 clients, email support@thetrainingnotebook.com and we'll sort it out with you directly. Pro covers up to 50 active clients. Your own self client profile never counts toward that number. Fifty is a lot of people to remember on a Tuesday. If you're past it, write in.

No. Your clients never pay for TTN One. The trainer pays for the plan, and every client on your roster gets their own free login in the same app. No client subscription, no per seat fee, nothing for them to enter. You bring the client. The app is on you.

No, unless they want to. Clients can use TTN One on their phone, on iPad or in their browser, with their own login, free. They see and run their workouts and log check ins with weight and photos. The intake form needs no app at all. You send it by email, they fill it out online.

Add a client by sending the intake form by email. The client fills it out online, no app needed, and shows up on your roster when it's submitted. You can also create a client manually if you'd rather type it yourself. Either way, the client exists before they walk in.

Your clients can see and run their workouts, log check ins with body weight and photos, write notes to you, and chat with you right next to their workouts. That's the client side. They see what you planned, they do it, they tell you how it went. You keep the programming. They keep the receipts.

Yes. Build programs ahead of time, or start from one of 20 ready made programs, and give each client their own copy. Each copy is independent, so changing one client's version doesn't touch another's. That's the whole point of a notebook you fill out in advance.

Yes. TTN One tracks progress photos with a before and after compare view, body weight and body fat percentage with graphs, and circumference measurements. Exercise history has its own progress chart, with personal records per exercise, per client. When somebody asks if it's working, you open the app and show them.

Yes. TTN One has a calendar for scheduling client sessions, with month, week, and day views. Your today view shows every client across your roster in one place, so you know what's due before you get to the gym. The day is laid out. You just walk in.

Start a workout with a client in 2 taps. Build a 6 exercise workout in under 15 seconds. Those numbers were timed in the app, not guessed. No tutorial needed. Open the client, start the session, train. The app should never be the slowest thing in the room.

Yes. Chat sits right next to the client's workouts, on phone, iPad, and the web. Type a message, send a voice note up to 2 minutes, or a short video up to 1 minute, and they get a ping when something new comes in. No more scrolling through your texts to find what they said about their knee.

Yes, for workouts. Turn any workout into a PDF, or email it to your client with the PDF attached, right from the app. On the web you can also bring a client list in from a CSV file, or take yours out as one. Progress, check ins, and photos you show from the app itself.

TTN One works on iPhone, iPad, Mac with Apple M1 or later, Android, and in your browser. Get it from the App Store on Apple devices, from Google Play on Android, or open app.thetrainingnotebook.com in your browser. On Apple devices it needs iOS 15 or later, iPadOS 15 or later, or macOS 12 or later. One notebook, wherever you're standing. Phone in your pocket, iPad on the bench, Mac at the desk.

Yes. Open app.thetrainingnotebook.com in your browser, create your account and start your 7 day free trial, or sign in if you already have one. It also runs on Mac with Apple M1 or later from the App Store.

Yes. TTN One is on Google Play for Android. It's also on the App Store for iPhone, iPad, and Mac with Apple M1 or later, and it runs in your browser. That's the answer, and it's a short one.

Email support@thetrainingnotebook.com and you'll hear back from a person who trains people, not a ticket bot. Include what you were doing, what you expected, and what happened. A screenshot helps. That's the whole support desk. One address, no phone tree.